Bonamanzi has stayed open to provide support to government and essential and critical business continuity services, as well as other enabling services in the form of either self isolation or staff accommodation.
Should you fit into the essential services category, you are welcome to book accommodation via this website, or email email@example.com or call 083.634.0895
Supporting The Fight agents COVID-19
Please ensure that you email the property your Essential Services Certificate in order to allow us to accept your booking. At the time of check-in you will be required to produce this documentation for verification purposes, as well as adhere to the COVID-19 check-in protocol. Please feel free to contact the team for any further information or assistance.
The COVID-19 protocol that we have put in place in
at Bonamanzi Game Reserve is for the safety and reassurance of staff and
guests. This protocol is outlined below,
The COVID-19 protocol includes but is not limited to:
Screening of guests
on arrival has become necessary in accordance with the national
state of disaster pronounced by President Cyril Ramaphosa on 15 March 2020.
Therefore, in order to prevent an infected person from checking into the hotel
guests will be required to:
• complete and sign a questionnaire
• allow their temperature to be scanned with a thermal scanner If a guest’s temperature falls within the normal range and they do not show any symptoms they will be required to sanitise their hands and proceed to check-in. If a guest’s temperature is high (actual temperature at screening should not exceed 37.5 degrees Celsius) and/or they have symptoms of the virus they will be disallowed to check-in and will be referred to a medical facility.
(ongoing) on what the virus is; where the disease outbreak began; ways in which it is transmitted; symptoms to look out for; and daily measures to prevent contamination and spread of viruses in personal, operational and guest spaces.
Guest Hand Sanitisers
Guest hand sanitisers:- (alcohol based) are placed in easy reach of guests in public areas of the hotel with a notice encouraging regular use.
Personal Hygiene:- is being reiterated, including the importance of washing hands frequently and thoroughly; avoiding touching eyes, nose and mouth; practicing respiratory hygiene (sneezing and coughing into a tissue that is safely discarded or the crook of the elbow), and avoiding touching one’s face;
Regular Routine Cleaning
Regular routine cleaning:- of public areas such as restrooms, restaurants, table tops, counters, hand rails, door knobs, back office surfaces and front desk surfaces are wiped down on a regular routine throughout the day.
Sanitisers for security officers
Sanitisers for security officers:- at our Lodge have also been issued to ensure hygiene for themselves as well as all our arriving guests.
Protective wear:-such as protective gloves (and face masks as required) are issued to housekeeping and public area Guest Service Attendants when on duty.
Avoiding Close Contact
close contact with anyone who is coughing, sneezing and feverish. Anyone
showing symptoms of respiratory illness to be reported to the hotel’s general
manager for further action to take place, such as contacting the NICD hotline.
The NICD Hotline is available to all staff and
guests. In the event that anyone feels ill after travelling from countries with
coronavirus, the South African Department of Health advises first phoning the
National Institute of Communicable Diseases (NICD) helpline rather than going
straight to a medical facility, to prevent potential contamination. The NICD
hotline number is 080 002 9999.
While no one can predict the path of this virus,
we are continuously monitoring developments and doing all we can to reduce the
risk of potential contamination or spread of disease. We thank you for choosing
to stay at Bonamanzi and look forward to delivering on our service excellence
Thanks you from all of us at Bonamanzi